HGV Theory Test Explained
blog, HGV News

As the first major step in your HGV training, passing the HGV theory test the first time will be an excellent confidence boost and save you time and money.

But what is the HGV theory test and what does it involve?

Read on to find out from the HGV driver training experts at HGVTN.

What does the HGV theory test involve?

Your HGV driver theory training is very similar to the theory test you may have taken for your car driving test. You can apply for it as soon as you get your provisional licence.

It is made up of two parts, a multiple choice section and a hazard perception section, both of which are completed as on-screen tests in a DVSA test centre.

If you are pushed for time, you can take both sections on separate days, in any order – as long as you complete both parts within 2 years of each other.  

It is important to note that while you can complete your theory and practical training at the same time, this is not necessarily recommended as it can:

·        Increase the amount of time it takes to gain your theory qualification.

·        Give you lots of things to do at once – making it harder to focus on learning the theory and practical skills.

HGV theory test explained - HGV Training Network

Multiple choice questions

There are 100 multiple-choice questions and you will have 1 hour and 15 minutes to answer them all – but you don’t have to use all of this time.

You’ll read the question carefully and select one answer by pressing the touchscreen or using the mouse. You won’t see on-screen if the answer is correct or not, as it will just move on to the next question.

If you get to a question you aren’t sure about, you can ‘flag’ it by choosing the flag option at the top of the screen and come back to the flagged questions at the end – giving you a bit longer to work out the answer.

Similarly, you can also go back to any previous questions and change your answers at any time before you finish the test.

To pass this section successfully, you will need to score at least 85 out of 100.

Hazard perception test

Before this section of the test starts, you’ll see a video explaining how the system works – but if you practice with hazard perception clips, it will be much the same.

You’ll see 19 CGI clips that feature everyday scenes of roadways in the UK – mimicking what you may see while out driving – and have 60 minutes to complete the test.

Each clip will include 1 developing hazard that you need to identify, and one clip will feature 2 hazards. The sooner you spot the hazards, the more points you will get, with a range of 0-5 possible points per clip.

The DVSA defines a developing hazard as ‘something that would cause you to take action, like changing speed or direction.’

When you click, a small red flag will appear at the bottom of the screen, marking your response while the clip continues.

You will not lose points for clicking at an incorrect time, but you must not click continuously or in a pattern as this will be viewed as an attempt at cheating and you will score 0 for that clip.

You also will not be able to go back and redo any of the clips. Not to worry though, if you miss a few clips or only spot the hazard very late– you can still get enough points to pass, so try to start with a clean slate for every clip and stay calm.

To pass this section, you will need to score a minimum of 67 out of 100.

HGV theory test explained - HGV Training Network

What to take with you for your test?

On test day, you will need to take one of the following:

·        A Great Britain photocard driving licence

·        A Northern Ireland photocard driving licence (and paper counterpart)

·        An EU photocard driving licence (and paper counterpart if you have one)

If you don’t have a photocard driving licence, you should bring your paper licence and a valid passport instead – if you don’t bring these documents, you will not be able to attempt your theory test and will need to pay for another.

You should also bring a bottle of water and make sure you have had a good meal to help you concentrate.

You shouldn’t take anything except your ID, your locker key, and a bottle of water into the room with you – you can store everything else in the lockers provided.

*DID YOU KNOW? 

HGV Training Network has incredibly high pass rates for all courses and immediate starts available for all LGV or HGV driver training – allowing you to get out on the open road sooner rather than later.*  

What is the procedure for test day?

Test day is much the same for everyone. While there are DVSA staff there to help you, it can be reassuring to know what to expect.

Once you arrive at the test centre, you will stow away your belongings in a locker. You will need to take your ID, key, and water with you, ensuring your phone is turned off and locked away. There will be toilet facilities available and it’s best to use these before you go in.

You will then move to the main waiting space and check in, showing your ID and signing a declaration ready to take your test. After, you’ll wait in the waiting room before you are called in by name and shown to the computer room for the test.

Once in the computer room, you will be asked to empty your pockets and DVSA staff will check your ears for hidden communication devices, ensuring people can’t cheat during the test. They will then recap the rules of the tests and show you to your computer station.

You will then take the test.

*Want to know more about the HGV theory test? Got questions about HGV driving overall? Simply get in touch with HGV Training Network today and one of our expert team members will be in touch to answer any questions you have.*

HGV theory test explained - HGV Training Network

HGVTN top test tips

It is very important that you don’t leave anything in your pockets or try to wear earphones before you go through to take your test, so ensure you check before you close your locker.

DVSA staff cannot help you with any aspect of the test, but they can help if you are struggling with controls, so just raise your hand if you need help using the computer.

Book your tests and get started with revision nice and early so you don’t feel under pressure or stressed.

Utilise a mix of online and offline revision and be sure to check out the following DVSA books, which will correspond with the questions asked.  

·        The Highway Code

·        Know your traffic signs

·        The Official DVSA Guide to Driving Goods Vehicles or The Official DVSA Guide to Driving Buses and Coaches (depending on your chosen career)

Get test ready with HGVTN

Every learner who signs up with HGVTN will have access to free online theory practice software, designed to ensure you pass first time. This is completed on a smartphone, tablet, or computer, so will also build up your familiarity with the mechanics of the test, helping you to feel more relaxed on the day.For more information, or to start your HGV training journey, reach out to us today. You can call us on 0800 254 5007, email us at contact@hgvtrainingnetwork.com, or fill out our quick enquiry form and we’ll get back to you as soon as we can.

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    LGV theory test
    blog, HGV News

    If you’re planning on becoming an LGV driver, you’ve already made a great decision that’ll set you on a new and exciting career path.

    But to become an LGV driver, you’ll need to pass all the relevant tests, so you can head out on the open road safe in the knowledge you’re a fully-qualified driver with the skills you need to succeed.

    Much like your standard driving tests, you’ll need to pass an LGV theory test, too, if you want to drive these vehicles professionally.

    In this blog, we’ll look at the steps involved in preparing for your LGV theory test, the things you need to do, and what your LGV theory test will consist of, so you can be as prepared as possible to pass first time.

    How is the LGV theory test set up?

    The LGV theory test is made up of two parts:

    • 1a: Multiple choice test
    • 1b: Hazard perception test

    You can take both sections of the tests at different times, if you like. But if you don’t complete both parts within 24 months of each other, you will have to redo them.

    To pass the hazard perception test, you’ll need to score a minimum of 67 out of 100. For the theory test, you need a pass mark of 85 out of 100.

    If you pass both sections, you’ll be presented with an LGV theory test certificate which you can then use to book your practical test. But you’ll also need to pass your CPC (Certificate of Professional Competence) qualification if you want to drive professionally.

    The best way to practice for your LGV theory test

    To give you the best chance of passing your LGV theory test the first time, HGV Training Network offers all our learners the chance to revise using our DVSA Theory Test Software.

    If you remember practicing for your first driving theory test when you were learning to drive, you may be familiar with the type of software used, depending on your age.

    The hazard perception revision is a digital simulation consisting of video clips of occurrences you’re likely to encounter when out on the road. The software will ask you to make a response during the situation, which will go towards your overall score.

    All the revision tools you’ll find at HGV Training Network are monitored and kept up to date with the latest standards as set by the DVSA, meaning you’ll always be studying the most relevant material for your test.

    You’ll also be able to revise LGV theory test questions, using questions from the official Driver & Vehicle Standards Agency, so you know you’ll be answering the questions and topics that will appear on your actual test.

    Because the software is available to use for anyone with a computer (or similar device like a tablet or smart phone) and an internet connection, you can revise for your LGV theory test from the comfort of your own home. 

    *DID YOU KNOW? 

    HGV Training Network has 52 official training centres throughout the UK, so no matter where you live you’ll always be within a reasonable distance of one, so you can complete your learning and revision without needing to travel endless miles every week. 

    Other ways you can prepare for your LGV theory test

    The LGV hazard perception test is arguably the most intimidating part of the LGV theory test process. This is because, unlike the multiple-choice section, the reaction times of those taking the test come into play, so it’s not a black-and-white answer scenario.

    Those who fail their LGV theory test usually let themselves down on the hazard perception test, which is why a lot of focus is given to this section during revision.

    *Want to know more about the LGV theory test or LGV driving in general? Get in touch with HGV Training Network today and one of our expert team members will be happy to answer any questions you have.

    However, beyond revising with our official software, there are other ways you can improve your perception of hazards and sharpen your reaction times.

    For example, there are plenty of examples on YouTube of similar test scenarios you can use to improve your reaction times so that you can do a better job than expected during your actual test.

    These videos won’t be the exact same as the ones you’ll be presented with in your LGV theory test, but they’ll present you with similar scenarios you can use to perfect your timing.

    Riding as a passenger in real-life drives is also a clever way to learn how to spot a developing hazard.

    As you move, keep your eyes peeled for cars pulling out, people spontaneously walking across the road and similar hazards you’d expect to find on the hazard perception test.

    Eventually, you’ll become such a natural at spotting these hazards in the world that the real test will feel like second nature to you.

    Book your LGV theory test today with HGV Training Network

    If you’re ready to move forward with your LGV training, it’s time to book your LGV theory test and begin your revision.

    We also offer plenty of other qualifications, like the chance to take your PCV theory test and HGV theory test, depending on what vehicles you want to drive.

    At HGV Training Network, we’ll provide you with all the tools you need to pass your test with flying colours, taking you one step closer to driving large vehicles professionally.

    *Get in touch with HGV Training Network today if you’re ready to book, or to speak with a driving expert about what you need to do next. 

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    hgv theory test training
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    If you’re considering a professional HGV driving career, you’ll need to undertake a theory test during the process. 

    This assessment evaluates your knowledge of the road and includes an interactive hazard perception test – but what does it involve, and how long do you have to complete it?

    What is the HGV theory test? 

    The HGV theory test is made up of two parts, the multiple-choice questions and the hazard perception test.

    You’ll complete 100 multiple-choice questions first, followed by the hazard perception test, completed on-screen at your local driving theory test centre. It’s vital to point out that you must pass your theory test before you can book your practical test.

    To pass your theory, you must reach a minimum pass mark of 85/100 on the multiple-choice, and 67/100 on the hazard perception. 

    What is the HGV hazard perception segment?

    The HGV hazard perception test is part of the HGV theory test, designed to assess your reactions to developing dangers on the road. 

    The DVLA defines a hazard as anything that forces you to change your speed or take immediate action to avoid an accident. Passing the hazard perception demonstrates that you:

    • Are aware of the hazards you may encounter whilst driving
    • Know how to react to them before they develop into an accident
    • Have sufficiently fast reactions to such hazards to stop them developing 

    What’s included in the hazard perception test?

    After answering your multiple-choice questions, the hazard perception will start. The instructions outlining how to use the software will appear beforehand, such as clicking your mouse when you first spot a hazard. It will also warn you that repeatedly clicking will lead you to fail the test.

    Then, the test will start – you’ll be shown 19 video clips to respond to, each lasting 60 seconds. The format is standard across all the videos, with various hazards shown from the driver’s perspective. 18 of the clips contain one hazard while 1/19 contains two, meaning you’ll need to keep alert throughout. 

    Examples of the hazards you can expect include:

    • Pedestrians suddenly crossing without looking

    • Vehicles pulling out onto the main road suddenly

    • Hazardous driving conditions, such as icy roads

    • Cyclists who don’t indicate

    • Emergency vehicles

    • HGVs and tractors obstructing your view ahead

    The more mock hazard perception tests you complete in the run up to your test, the better. Being well practised ensures you will be more confident at identifying hazards, will be familiar with the test formatting, and means you will know what to expect when you take your real test – helping you feel more relaxed and less stressed. 

    How long do I have to complete the HGV hazard perception test? 

    You’ll have two hours to complete the theory test: one hour and 15 minutes are dedicated to the multiple-choice section, whilst 45 minutes are allocated to the hazard perception. 

    Get in touch with the HGV Training Network today

    Eager to embark on a new and exciting life on the road? If so, our experts can help you to gain your HGV licence.

    At HGV Training Network, we’ll provide you with all the materials you need to pass your test confidently, including free DVLA online theory test software, bringing you closer to driving HGVs professionally.

    Get in touch with HGV Training Network today if you’re ready to book a place on one of our bespoke driving courses or to speak with a driving specialist about what you need to do next. 

    Call HGV Training Network today on 0800 254 5007 if you’re ready to book, or browse one of our 50 UK locations to find one that suits you.

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    blog, HGV News

    If you are considering a career driving HGVs, you’ll need a different licence from the one you have to get out and about in your family car.

    But which will you need to get your HGV journey out of the depot and onto the road?

    Explore our handy guide which will give you all the ins and out about which HGV licence you’ll need to get started.

    Are there different types of HGV licences?

    HGV licences come in three varieties, which correspond to three different vehicle weights:

    •                 The 7.5 Ton Cat C1 licence

    •                 The Class 2 Cat C licence

    •                 The Class 1 Cat C + E licence

    Each licence gives you the qualification needed to drive only that weight of vehicle, so if you wish to drive the largest, heaviest vehicles, you will need to progress through each until you reach the largest – the Cat C + E licence.

    What can you drive on each HGV licence?

    In order to drive such large vehicles, you will need a specific licence type – which is explored below in more detail.

    The 7.5 Ton Cat C1 licence

    If you are looking to drive rigid vehicles weighing between 3.5 tonnes and 7.5 tonnes, sometimes called final mile lorries, this licence is for you.

    On this licence you can also drive ambulances, some removal vehicles, supermarket delivery vehicles, and horseboxes.

    It is important to note that if you gained your Cat B (car) licence before 1st January 1997, you don’t need to add any further entitlement to your licence to drive a vehicle up to 7.5 tonnes – as you will have what is called Grandfather rights.

    These Grandfather rights stop people from losing their jobs, in this case driving jobs, as the rules change. It ensures current drivers are deemed safe until proven otherwise because they have been performing the skill (driving a vehicle up to 7.5 tonnes) for some time.

    If you got your licence on 2nd January 1997 or later, you would have to pass the C1 test to gain the entitlement to your licence.

    Similarly, if you wish to drive Cat 1, or any large vehicles explored below professionally, no matter when you passed your test, you will need to pass the Driver Certificate of Professional Competence (CPC).

    *DID YOU KNOW?

    HGV Training Network offers a range of finance options for trainee HGV drivers – helping you retrain without worry and getting you out on the open road without delay!

    The Class 2 Cat C licence

    For vehicles over 7.5 tonnes with rigid bases that do not exceed 32 tonnes, including a trailer weighing up to 750kg, you will need a Cat C licence.

    These lorries are best for driving on larger roads and generally make local and domestic deliveries.

    Drivers on this licence are also qualified to drive fire engines, large removal trucks, and refuse or recycling lorries, as well as anything from the 7.5 Ton Cat C1 licence.

    The Class 1 Cat C + E licence

    If you dream of cruising in the largest vehicles on UK roads, you’ll need a Cat C + E licence – which includes all articulated vehicles of up to 44 tonnes with a detachable trailer.

    Articulated HGVs are usually used for longer haul, motorway routes in the UK but can travel across Europe and the continents of the world making deliveries and picking up orders – so are perfect for drivers with an itch to explore and no commitments at home.

    With this licence, you can drive drawbar or articulated vehicles, any vehicles above 7.5 tonnes, tractors with a long trailer, and anything from the 7.5 Ton Cat C1 licence and the Class 2 Cat C licence.

    *Want to know more about the HGV theory and practical tests? Got questions about getting started?

    Contact HGV Training Network today and one of our expert team members can help answer any questions you might have.

    Recent government changes to the Class 1 Cat C + E test and licence

    At the time of publication, new rules currently in place as of November 15th 2021, apply directly to HGV trainees learning to drive Cat C and Cat C + E lorries.

    These changes mean that you now don’t have to pass the Class 2 Cat C test to move onto the Cat C + E licence if you have a provisional lorry licence.

    You can move straight from gaining your 7.5 Ton Cat C1 licence to training and gaining your Class 1 Cat C + E licence – which can save some HGV drivers valuable time.

    However, if you don’t want to drive articulated lorries and are happier in a Cat C rigid lorry, you don’t need to – instead, simply complete the training and test for vehicles on the Class 2 Cat C licence.

    Contact HGVTN today to get your HGV licence

    Looking to trade the 9-5 for the open road and career freedom?

    With almost endless career options for professional drivers and the ability to gain your HGV licence from HGVTN in as little as a few weeks (if you have drivers experience) or around 5-6 weeks for those without – you’ll soon be packing up your desk and getting out into the world.

    What are you waiting for get started with HGV Training?

    Call HGV Training Network today on 0800 254 5007 if you’re ready to book, or browse one of our 50 UK locations to find one that suits you.

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    how long does it take to pass your hgv theory test - HGV Training Network
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    Considering a change of career? Are you bored and uninspired by your current job and want to expand your horizons?

    Retraining as an HGV or LGV driver opens up an exciting new occupation, with plentiful job opportunities, a fantastic work-life balance, and a great starting salary. 

    So, how long does it take to train as an HGV driver? Read on to find out once and for all. 

    How long is the process from start to finish?

    To complete every step, we expect it will take you around 2-3 months to retrain as an HGV driver.

    This means that it is possible to be ready for your new career in no time at all!

    However, as some of the drivers we train have already started the process, it could be even quicker again depending on how many of the stages you have completed historically. 

    Step One: Complete the D2 and D4 forms

    The very first step of HGV training includes filling in your D2 and D4 application forms, which are available from the Driver and Vehicle Licensing Agency (DVLA) and in your Welcome pack when you book the course. Your dedicated HGVTN Training Coordinator will help you with this and will also arrange your medical test on your behalf. 

    The D2 application form puts the correct lorry entitlement on your license as a learner – allowing you to begin your HGV training. You will then take your D4 form to your medical test to be passed as medically fit to drive a large road vehicle. 

    Your medical test simply includes assessing your eyesight and blood pressure, as well as your general health, so it is nothing to be nervous about. 

    How long will this take? 

    HGVTN can book medical tests on your behalf in as little as 3-4 days. We would advise that you use this time while you wait for your appointment to revise for your theory tests and fill out the paperwork for your D2 application – allowing you to use your time effectively. 

    Once the D2 and D4 forms have been completed and sent off with your driver’s licence, the DVLA can take between 1-3 weeks to process your licence and return it to you. 

    Step Two: Revise for and complete your theory test

    Just like obtaining a driving licence for a car, there is a theoretical component of the testing you need to pass to gain your HGV licence. 

    You should aim to start your theory revision as soon as you can, which when partnered with HGVTN’s online theory test software – will ensure you are ready to pass your test in no time. 

    The test comes in three parts and includes multiple-choice questions, a hazard perception test, and a CPC Module 2 case studies test. 

    How long will this take?

    How long this stage takes is up to you, as you should only take the theory tests when you feel ready and confident that you will pass. This means that for some it could take a few weeks, and for others, a few months. 

    However, it is important to remember that you don’t need to wait for your D2 and D4 paperwork to be complete before you start revising. You can start this as early as you would like which will help you to speed up the process if you want to get out on the open road sooner rather than later.

    Step Three: Commence practical training and take your practical test 

    This next stage involves beginning your 5-day intensive driving course in the run-up to your practical test. 

    This takes place over 5 days, starting on Monday morning, and culminating on Friday afternoon with your practical test. 

     The practical test includes vehicle safety questions and 1 hour of road driving, including 10 minutes of independent driving where you must make decisions without the assistance of your driving examiner. 

    Your week of practical HGV training from HGVTN will allow you to navigate confidently and capably on the roads while answering the vehicle safety questions – just as you did during your car driving test. 

    Our high-quality and experienced instructors will work one-on-one with you during the week to prepare you for your practical test – ensuring you can drive safely, show awareness, and anticipate other road users while dealing with hazards.  

    How long will this take?

    This part of your HGV driver journey will be completed in one working week, from Monday to Friday, inclusive. 

    Part Four: CPC tests 

    This last stage of the process includes achieving your Driver Certificate of Professional Competence (CPC) qualification – something much of the industry now insists on if you are to drive professionally. 

    This extra qualification has been introduced to improve road safety and maintain high standards of driving, which is essential given the size and weight of the HGVs on the road. 

    The CPC qualification is made up of two modules, named Module 2 and 4, which are completed alongside your theory tests and practical training respectively. 

    Module 2 is theoretical and involves answering multiple-choice questions on a computer – HGVTN offers all students access to our CPC theory training software to allow you to practice and revise for this test. 

    Module 4 is practical but does not include driving. Instead, it focuses on demonstrating skills that HGV drivers will rely on when working, including checking vehicle loading, using restraining devices to secure a load, and checking the vehicle is roadworthy before entering a public highway. 

    Once completed and passed, drivers will be issued their initial DQC which is valid for 5 years. When this has elapsed, drivers must undertake further periodic driver CPC training – 35 hours every 5 years. 

    How long does this take? 

    The Module 2 test is completed while you sit your theory tests, meaning that you don’t have to spend time commuting back and forth from the theory test centre throughout your training. 

    The Module 4 test will be booked in for you during your practical training week, which means that when you complete your practical test on the Friday afternoon you will have all of the qualifications you need to start your new career! 

    Choose HGVTN for HGV training no matter your location 

    With 50 locations across the country, an experienced team of professional instructors, and full accreditation from all industry bodies including Logistics UK, there is no better option for HGV training than HGV Training Network. 

    To get your new career on the road, reach out to us today. You can call us on 0800 254 5007, email us at contact@hgvtrainingnetwork.com, or fill out our quick enquiry form and we’ll get back to you as soon as we can. 

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    Passing your HGV theory test is the same as any other qualification – it requires dedication, the correct learning materials, and support from seasoned HGV training experts.

    Our experienced professionals have composed a handy blog filled with tips that will help you pass your HGV theory test and bring you one step closer to a new, rewarding life on the road.

    HGV theory test - HGV Training Network

    How the HGV theory test works

    Your HGV theory test consists of two sections: multiple choice and hazard perception.

    You’ll have 1 hour and 15 minutes to complete 100 questions and must answer 85 questions or more correctly – this may seem like a lot; however, it helps to ensure that those passing their tests will be confident and safe road users.

    Secondly, you’ll need to complete a hazard perception test – a series of 19 video clips testing your ability to spot developing hazards that require you to act e.g., changing speed and direction if a larger vehicle is approaching down a tight road. 

    Simply click your mouse as soon as you notice a hazard developing – you can earn up to 5 points for each video and need 67 out of 100 points to pass.

    Want to speak to our dedicated experts about the HGV theory test? Call us on 08002 545 007  for more information.

    Tried and tested tips for passing your HGV theory test

    1. Become familiar with the HGV training theory test topics

    You’ll be quizzed on several topics focusing on different aspects of HGV driving, just like a standard driving test. Some of the subjects include but aren’t limited to:

    • Vehicle weight and dimensions

    • Braking systems

    • The driver

    • Road & traffic signs

    • Road conditions

    • Vehicle condition

    • Vehicle loading

    You’ll find all the information and resources you need in the official revision materials outlined by the DVSA which includes eLearning and books. Or use the software provided by HGVTN to save you time and money. 

    2. Revise, revise, and revise!

    Don’t leave it to chance – the more you revise and research, the more educated you’ll become on the information required to pass your HGV theory test, making the exam easier.

    There’s no correct way to revise, as we all learn differently, so pick whichever method best suits you! You could use an app (ask one of our training coordinators for more guidance), textbooks and notes, flashcards or watch educational videos.

    HGV theory test

    3. Take plenty of practice tests

    Blindly taking your theory test without practising beforehand will likely end in failure as you won’t be familiar with the test format and conditions.

    To ensure you’re fully prepared for the real deal and that there are no surprises, we recommend completing as many practice tests as possible under test conditions. 

    You’ll have 1 hour and 15 minutes for your multiple-choice questions and 45 minutes for the hazard perception part of the test – so ensure you complete your practice theory test within this time frame in complete silence without revision materials. 

    Did you know? – It’s proven that taking practice tests improves your ability to recall information down the line for your real theory test, so there’s a higher chance that you’ll pass the first time!

    4. Practice your hazard perception 

    Spotting developing hazards and reacting to them using the software in the test centre can be practised using training videos showing potential real-life incidents occurring on the road.

    We advise using trusted software to practice spotting hazards that use a similar format to the exam and conducting your own research around potential hazards on the road.

    5. Have faith in your driving

    Finally, the most valuable advice we can offer is to believe in yourself. You’re more capable than you think, and if you follow our helpful tips, you will likely pass rather than fail. 

    Plus, even if you don’t qualify the first time, you’ll get there soon enough!

    HGV theory test

    Get in touch with HGV Training Network today

    At HGV Training Network, we offer trusted HGV training for those wishing to enter the fulfilling world of professional driving. 

    All the instructors we hire have years of real-life experience driving HGVs and will help you to become a safe and confident driver.

    To view our list of HGV Training Network’s training centre locations, click here, or for more information about our training packages, call us on 08002 545 007 to speak with our helpful customer service team.

    Fill out our contact form

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